INFORM GmbH (INFORM), a leading global provider of advanced optimisation software for the aviation industry, announced that it has entered into an agreement with InterGlobe Aviation Limited (IndiGo), a LCC airline operating out of India. It will provide its comprehensive optimisation software suite, GroundStar (GS) to IndiGo, to enhance the airline’s workforce management processes. With a fleet of over 250 aircraft, IndiGo is India’s largest passenger airline and holds approximately 47.5% of the market share in the country.

Specifically, IndiGo will be using INFORM’s GS Planning, GS WorkforcePlus and GS RealTime modules, which provide a strong value proposition by supporting aviation companies to optimally plan, schedule and allocate its manpower and equipment resources.

“We are excited to work with one of the most dynamic airlines in the world,” says Altay Fellah, INFORM, Director Business Development Aviation. “Our ability to provide real-time agility to workforce and equipment scheduling challenges makes us a perfect match for IndiGo’s fast-growing operations. INFORM is a perfect partner for low-cost carriers that want to stay lean while they grow, yet still deliver superior on-time performance and customer service. Many low-cost airlines perceive us as a supplier to mainly large flag carriers. I believe our partnership with IndiGo will change this perception. Our system provides value to carriers and service provider of all sizes,” Fellah adds.

Once the solution is operational across all stations, IndiGo will begin deriving benefits from the enhanced planning capabilities GroundStar provides in terms of automation, improved operational visibility, enhanced service quality and customer satisfaction.

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