dnata Singapore has signed up LAMINAAR Aviation Infotech to jointly deliver the next-generation application software for airport ground handling services at Singapore Changi Airport. The world leader in aviation ground handling services chose the ARMS® application software suite’s Airport Ground Handling Sub-System (APGH) as the foundational block to deliver this future proof system.

Among many features and advantages, the solution will enhance efficiency, reduce turn-around-time (TAT) and introduce a fully connected and paperless eco-system in the airport ground operations. For staff, a utility-rich and mobility-enabled module will enhance their quality of life, as well as keep them at peak efficiency levels. A special machine learning based predictive analytics component will optimize contingency resources, effectively handle disruptions, and help achieve on-time-performance (OTP) for dnata’s airline clients.

The system is intended for phased delivery, starting with a mid-2021 roll-out of the base module and completion of the final deployment by mid-2022. Supporting the build effort will be subject matter experts from dnata and LAMINAAR, with development and project teams from Singapore and India.

Dirk Goovaerts, Asia Pacific CEO for dnata says: “We chose LAMINAAR after the convincing demonstration of their turnkey next generation application which aligns with our company’s continuous drive towards digital acceleration.”

LAMINAAR CEO, Vivek Sheorey, says: “Being chosen by a global player like dnata is a matter of great prestige for us. It also stands testimony, for the growing acceptance of LAMINAAR’s belief in unified and integrated resource management solutions for efficient aviation operations.”