Airportr, the travel technology company that pioneered Baggage-as-a-Service, has partnered with German carrier Condor to launch a door-to-flight baggage service for passengers departing from Frankfurt (FRA).
The service allows travellers to check in their luggage from home or a hotel before departure, and upon arrival at the airport head straight through security and to their gate, luggage-free. Availability at Condor’s city destinations, including London Gatwick (LGW), Vienna (VIE) and Zurich (ZRH), will follow.
The partnership comes as Condor continues to expand its scheduled network from its Frankfurt hub, serving a wider range of destinations while increasing its focus on premium passenger experiences. Offering the Airportr service gives Condor a high-value option for leisure and business travellers with elevated expectations for convenience and service. It also strengthens Airportr’s presence in Germany and builds on its existing supply and logistics network across key Condor hubs.
Condor passengers using Airportr can skip some of the most time-consuming parts of the checked baggage process by having their bags collected before departure and delivered directly to their flight. The experience mirrors the visibility, precision, and convenience that travellers now expect from rideshare and ecommerce services and meets the growing demand for off-airport baggage handling.
According to SITA’s Passenger IT Insights 2025, nearly one-third of travellers rank end-to-end baggage handling among the most valuable smart travel services, while 44% want bags collected from home. A 2023 IATA survey found that 67% of global passengers would be interested in home pick-up and delivery services.
Ultan O’Brien, Airportr’s Chief Revenue Officer, said: “Condor’s focus on exceptional customer service makes it a natural fit for our Baggage-as-a-Service solution. We’re giving Condor another way to deliver premium experiences, generate ancillary revenue, and stand out in a competitive Frankfurt market, while making travel easier for the passengers who matter most to their growth strategy.”
